hjzy Terms & Conditions
Please read these terms carefully before using hjzy. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to all conditions set out below.
Introduction and Acceptance
These Terms & Conditions ("Terms") govern your access to and use of the hjzy platform, including all associated services, game products, promotional offers, payment processing, and customer support (collectively, the "Service"). hjzy reserves the right to modify these Terms at any time. Continued use of the Service following any modification constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.
By registering an account with hjzy, you acknowledge that you have read these Terms in full, that you understand them, and that you accept them without reservation. These Terms apply to all users of the Service regardless of how they access the platform — whether through a mobile browser, desktop browser, or any other interface. hjzy operates as an entertainment platform providing access to online casino games and sports betting markets. Nothing in these Terms should be construed as a guarantee of winnings or a representation that gambling outcomes are predictable.
Key Terms at a Glance
Eligibility to Use hjzy
Access to and use of hjzy is strictly limited to individuals who meet all of the following eligibility criteria. hjzy reserves the right to request documentary evidence of eligibility at any time and to close accounts that do not meet these requirements.
- Minimum Age — You must be at least 21 years of age to register and use the Service. Creating an account on behalf of a minor, or allowing a minor to use your account, is a material breach of these Terms and may result in immediate account termination and forfeiture of any funds held.
- Lawful Use — You must be accessing the Service from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the Service is lawful in your location. hjzy makes no representation that the Service is appropriate or available for use in all jurisdictions.
- Personal Use Only — The Service is provided for your personal, non-commercial entertainment only. You may not use the Service for any commercial purpose, including but not limited to operating a business that profits from hjzy's platform without express written authorisation.
- One Account Per Person — Each individual may hold only one account with hjzy. The operation of multiple accounts by the same individual — whether under the same or different names — is prohibited. Where duplicate accounts are identified, hjzy reserves the right to close the duplicate account(s), withhold any associated balances, and void any bonuses claimed across those accounts.
Account Registration and Security
When you register an account with hjzy, you are required to provide accurate, complete, and up-to-date information. hjzy may require you to verify your identity at any stage, and failure to satisfy verification requirements may result in account suspension or closure.
- Accurate Registration — You must provide your true full name, date of birth, and contact details during registration. Providing false information is a material breach of these Terms and may result in account closure and forfeiture of any balance held at the time of closure.
- Password Security — You are solely responsible for maintaining the confidentiality of your account password and for all activity that occurs under your account. You must notify hjzy immediately via the support email if you suspect unauthorised access to your account. hjzy will not be liable for any loss resulting from unauthorised use of your account where you have failed to keep your credentials secure.
- KYC Verification — hjzy may request Know Your Customer (KYC) documentation at any time, including but not limited to a government-issued photo ID, proof of address, and proof of payment method ownership. Withdrawal requests may be held pending satisfactory completion of KYC verification. This is a standard anti-fraud and anti-money-laundering measure.
- Account Closure — You may request the closure of your account at any time by contacting hjzy support via the email address provided in the footer of this site. hjzy reserves the right to close or suspend any account at its sole discretion, including where there is evidence or reasonable suspicion of fraud, abuse of promotions, money laundering, or breach of these Terms. In such cases, hjzy may withhold the balance pending investigation.
Deposits and Withdrawals
All financial transactions on the hjzy platform are conducted in Bangladeshi Taka (BDT). hjzy supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may change without notice. hjzy does not charge fees on standard deposits or withdrawals, but your payment provider may apply its own charges.
Funds deposited into your hjzy account are held for the purpose of wagering on the platform and must not be treated as a savings or investment vehicle. hjzy does not pay interest on account balances. Deposited funds that are not used within an extended period of inactivity may be subject to an inactivity charge as specified in the promotional terms applicable at the time.
- Minimum Deposit — The minimum deposit amount is ৳100. There is no stated maximum deposit, though hjzy reserves the right to apply limits at its discretion for risk management purposes.
- Withdrawal Processing — Withdrawal requests are processed to the same payment method used for the corresponding deposit where possible. hjzy aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method selected and any pending verification requirements. Withdrawals may not be processed to third-party accounts.
- Refused Withdrawals — hjzy reserves the right to refuse or delay a withdrawal request pending completion of identity verification, investigation of suspected fraudulent activity, or confirmation that all applicable bonus wagering requirements have been met. Where a withdrawal is refused on the grounds of suspected fraud, the associated account may be suspended pending investigation.
Bonuses and Promotional Offers
hjzy may offer bonuses, free spins, deposit match offers, cashback promotions, and other incentives to eligible players from time to time. All promotional offers are subject to specific terms and conditions that will be published alongside each offer. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms will prevail.
Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement for each bonus will be stated in the bonus-specific terms at the time the offer is made. hjzy reserves the right to withdraw a promotional offer, alter its terms, or void bonus winnings where there is evidence of abuse, multiple account usage, or exploitation of a promotional error.
- Wagering Requirements — Unless stated otherwise in a specific promotion's terms, bonus funds must be wagered the specified number of times before a withdrawal request will be accepted. Bets placed using bonus funds on certain game types may count at a reduced rate toward wagering requirement completion, as set out in the applicable promotion terms.
- Bonus Expiry — All bonus offers have an expiry period. If wagering requirements are not completed within the stated timeframe, the bonus and any associated winnings will be forfeited automatically. The expiry period for each offer will be stated in the bonus-specific terms.
- Promotion Eligibility — hjzy reserves the right to determine eligibility for any promotional offer at its sole discretion. Promotions are intended for recreational players. hjzy may exclude a player from a specific promotion or from all future promotions if it determines, at its discretion, that the player is not engaging with the platform in a recreational manner.
Responsible Gaming and Self-Exclusion
hjzy is committed to promoting responsible gaming. The platform provides tools that allow players to manage their gambling activity, including the ability to set personal deposit limits, session time limits, and to request temporary or permanent self-exclusion. Players who wish to activate any of these tools should contact hjzy support via the email address in the footer of this site. hjzy will process self-exclusion requests promptly and will take reasonable steps to prevent a self-excluded player from opening a new account during the exclusion period.
hjzy strongly encourages any player who feels that their gambling may be causing harm to themselves or others to make use of the responsible gaming tools available, to seek support from the hjzy team, or to contact an external support organisation. Gambling should be an enjoyable leisure activity. The moment it ceases to be that, hjzy urges players to pause, use the available tools, and reach out for help. Players aged 21 and above are reminded that gambling involves financial risk and that losses are always a possible outcome of any wagering activity.
Prohibited Conduct
The following conduct is strictly prohibited on the hjzy platform. Engaging in any of the following may result in immediate account suspension, forfeiture of account balance, and referral to the relevant authorities where required by law.
- Using the platform for any form of money laundering, fraud, or any other unlawful financial activity
- Attempting to exploit software errors, game bugs, or technical vulnerabilities to gain an unfair advantage
- Colluding with other players to manipulate game outcomes or to gain an unfair advantage in any betting market
- Registering multiple accounts or operating an account on behalf of another person without express authorisation from hjzy
- Using automated software, bots, scripts, or any other artificial means to interact with the platform in a manner not intended for human players
Intellectual Property
All content on the hjzy platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, game interfaces, and the overall design and presentation of the Service — is the intellectual property of hjzy or its content licensors and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the platform without the prior written consent of hjzy. Unauthorised use of any hjzy intellectual property may result in civil or criminal liability.
Limitation of Liability
To the fullest extent permitted by applicable law, hjzy, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service. This includes but is not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, even if hjzy has been advised of the possibility of such damages.
hjzy does not guarantee that the Service will be available at all times, free from errors, or secure from unauthorised access. While hjzy takes reasonable steps to maintain the security and integrity of the platform, no warranty is given in this regard. Your use of the Service is at your own risk. Nothing in this limitation of liability clause shall exclude or limit hjzy's liability for matters that cannot be excluded or limited under applicable law, including fraud or fraudulent misrepresentation by hjzy.
Amendments to These Terms
hjzy reserves the right to amend, update, or replace these Terms at any time by posting a revised version on this page. The date of the most recent revision will be displayed at the top of this page. Where the changes are material, hjzy will endeavour to provide reasonable notice to registered account holders via the contact details on file. Your continued use of the Service after the publication of a revised version of these Terms constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must stop using the Service and may request account closure via the support email.
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws applicable to the operation of online gaming platforms in the jurisdiction in which hjzy is registered. Any dispute arising out of or in connection with these Terms or your use of the Service that cannot be resolved informally through hjzy's customer support process shall be referred to binding arbitration or the competent courts of the applicable jurisdiction, as determined by hjzy. By using the Service, you agree to submit to the exclusive jurisdiction of those courts or arbitration processes for the resolution of any such disputes.
Contact hjzy
If you have any questions about these Terms & Conditions, or if you wish to report a concern, make a complaint, or request account support, please contact the hjzy support team using the email address shown in the footer of this site. All correspondence will be responded to within a reasonable timeframe. Please include your registered username or mobile number in any support enquiry to help the team locate your account efficiently.